Why is my item not appearing for return on my account page?

Posted by Jeremiah Myers on

There are a few reasons why an item you ordered may not be showing up in your returns section:

  • Unshipped orders will not appear here until they have shipped
  • One or more of your items may have been purchased as 'Final Sale', which are not eligible for returns
  • An item can only be returned within 30 days from when it was shipped, so the item you want to return may be outside the 30 day return window.
If you still aren't sure why an item is not appearing in your return section, please contact customer service.