What is an undeliverable package?

Posted by Jeremiah Myers on

Occasionally packages are returned back to our warehouse because the shipping provider has determined the package is undeliverable. When the carrier returns an undeliverable package to us, we automatically restock the items and issue a full refund (including shipping) back to the customer's original form of payment.

**Please note: If your package was returned to our warehouse as undeliverable, we will not be able to re-ship your package.

Tips to avoid having your package returned to sender:

  1. Make sure your address is correct before you complete your purchase.
  2. Enter information in the appropriate fields.
  • Address 1 (street address, P.O. box, company name, c / o)
  • Address 2 (apartment, suite, unit, building, floor, etc.)
Make sure your saved addresses have been entered correctly in your address book. And make sure you’ve selected the proper “primary" address.